You are always more than welcome to take it back to the retailer that you purchased it from, as well.ĮDIT: Additionally, the Xbox Accessories App is not out until 10/27. This will walk you through getting a replacement device through us. For information on how to do that, follow the steps on our How to get service for your Xbox Wireless Adapter for Windows page. Please be aware, that if these steps do not work for you, you need to replace your device. So that you don't have to dig, I've posted them below. This thread is turning into something else, so I'd like to get some steps put in here to explain what needs to be done.Īll of the troubleshooting steps for being unable to download drivers is listed here in our Troubleshoot the Xbox Wireless Adapter for Windows page. Hey, guys! Sorry to see any issues with getting the drivers to install for your new adapter.
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